Support Info - OCCOM

Sales: 1300 200 999
Support: 1300 299 999

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Technical Assistance

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Network Status

Check if your service is currently experiencing planned maintenance or unplanned network outage. If there is no notification and you're experiencing difficulties, please contact our support team.

Outage Notice

NSW – OPENetworks Network Maintenance

Carrier:	Carrier:OPENetworks
Start Date&Time:	Fri, 22/05/2020 01:00AM AEST
End Date&Time:	Fri, 22/05/2020 06:00AM AEST
Description:	OPENetworks will be performing network maintenance.
Locations Affected:	All NSW OPENetworks
Outage:	An interruption for up to 20 minutes for Broadband services at all OPENetworks NSW sites
Note:	If you are unable to connect back, please power off and on your fibre device and modem/router. Please DO NOT factory reset your modem/router. If issue persists after rebooting, please contact us for further diagnose

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