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Special offer for Ed.Square residents

4Free
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Faster
Response

Australia-based support team, no transfer to overseas call center, instant feedback

Faster
Setup

Strong partnership with major carriers, most complete fiber coverage, usually activate the fiber service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

Faster
Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

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Top Rated ISP in Australia

OCCOM
4.9
Based on 892 reviews
OCCOM
4.9
Based on 892 reviews
RUI JIAO
RUI JIAO
00:24 31 Oct 20
Great customer service about internet setting up and super fast reply in dealing with any questions. The customer care team is very patient and friendly, they will quickly respond your concerns and any issues in a manner of polite and professional. FIVE STARS definitely, highly recommended!
james liu
james liu
07:23 10 Oct 20
I'm very happy to communicate with OCCOM no matter any issues I've met in network connection. Because they always are patient and provide me the effective approach to resolve in time. That's good experience with the service of OCCOM.
Duncan Gnos
Duncan Gnos
01:52 07 Oct 20
I highly reckoned this nbn service provider.They seem to care about their service so much .Quick response like real-time , n Always Professional advise will be given .NBN connection are quite stable n high speed .Sure to be stick with them for long term .So Happy!
Keyu Deng
Keyu Deng
10:00 06 Oct 20
They replied questions really fast and the staffs are all really friendly and helpful. Valuable wifi plans
Clinton Rampal
Clinton Rampal
08:37 06 Oct 20
These guys will go above and beyond for customer service! Best support you can get via live chat! These guys connected my service ahead of time when Exetel stuffed me around and disconnected my service before they were supposed to!
Wang Yi
Wang Yi
02:44 02 Oct 20
Their customer service is No.1 in the world, always response quickly, solving problems efficiently. Internet connection so far so good as well. Highly recommended!
Sarah Kim
Sarah Kim
10:50 28 Sep 20
Their customer service is wonderful!! Whenever I have inquiries, I was able to talk to them using chat straight away and it is so nice and easy as I can take a photo of my issues like light colours on router, status etc.. They answered all my questions and my problems are all solved! Internet connection was very fast and working well. I am so happy with their service! 👍🏻
Jess Chen
Jess Chen
00:22 25 Sep 20
very friendly team and very professional, I've been with them since 2017 and they're always very helpful and polite. High speed too, no problems at all. very happy with their services. good company.
Eason Pan
Eason Pan
06:52 20 Sep 20
custom service is very good and always in time.
唐国鑫
唐国鑫
04:48 19 Sep 20
Solved my problem very quickly.
Sign up
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[1] Free Wifi router already pre-configured and pre-installed in your apartment
[2] Free activation for 12 or 24 months contract
[3] Free onsite support for 12 months since settlement
[4] 1st connection of the apartment enjoys 1-month free use of superfast plan
A one-off $300 New Development Charge applies to all new developments.