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SUPA Networks Broadband Plan
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Activation Fee -0
Router Fee -0
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*Discounted price for 6 months, then 0 /mth ongoing.
Min Charge: 0
Additional one off $300 SUPA Networks New Development Charge applies if your premises is identified by SUPA Networks as being within the site boundary of a new development or requiring a VDSL Connection.
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Frequently asked questions about SUPA Networks plans
SUPA Networks is a private, Australian-owned superfast broadband carrier accredited by the Australian Communications and Media Authority (ACMA) to provide fibre-to-the-premises solutions across the country. Established in 2016, SUPA Networks has invested significantly in aligning with the 2007 NBN Legislation, using the same core network equipment as NBNCo (Nokia/Alcatel Lucent) and focusing on fibre to the premises. SUPA networks supports broadband internet connection, telephone services, pay and free-to-air TV, IP intercom, access control, CCTV, and home automation systems through various GPON technologies. This infrastructure enables all these services on a single fibre distribution architecture, eliminating the need for multiple separate copper networks. SUPA Networks is committed to enhancing infrastructure efficiencies and delivering cutting-edge, reliable, and essential services to end-users in today's competitive market.
SUPA Networks offers various speed tiers for fibre internet connections, including maximum download speeds of 25 Mbps, 50 Mbps, 100 Mbps, 250 Mbps, 500 Mbps, 750 Mbps, and 1000 Mbps. Customers are able to choose between these plans depending on their speed preference.
SUPA Networks typically services new or recently developed apartments, estates, and communities. In most cases, SUPA Networks will be the sole fibre provider for a residence, meaning NBNCo or other companies’ fibre will not be available. If you are unsure whether SUPA Networks services your property, our support team will help you check. Even if your residence is not covered by SUPA Networks, we will assist you in finding the best solution and getting you connected quickly and efficiently.
The termination equipment in any telecommunications carrier’s network is called a Network Termination device (NTD). SUPA Networks uses two types of NTDs - Calix NTD (Black Box) and Mikrotik NTD (White Box). This device may also be referred to as a “fibre box” at times, and some companies may confusingly refer to the NTD by a different name such as NTU (Network Termination Unit) or ONT (Optical Network Terminal). SUPA Networks refers to this device as the NTD. This device takes the data transmitted from fibre optic cables and converts it to electronic signals that your router can use. In the case of SUPA Network's Fibre to the Premises (FTTP) networks, one NTD can support more than one active internet service.
The New Development/Dwelling Activation Fee (NDA) or New Development Charge (NDC) is a fee charged for all connections made in areas that the fibre infrastructure provider (e.g. SUPA Networks) have identified as within the boundary of a new development. Essentially, it means if fibre internet has never been used at a property before, this one-time fee will be charged to the end user no matter which internet service provider is used. The implementation of this fee was a decision made by the Australian government to offset part of the fibre infrastructure’s cost onto “the parties that use or benefit from them”. SUPA Networks may charge a $300 New Development Fee if your premises is identified as being within the site boundary of a new development. SUPA Networks will contact you directly for the charge before activating the NTD and Internet service for you.
Occom is a top-rated SUPA Networks service provider in Australia, with a 4.9/5-star rating from over 8000 Google reviews. Occom offers higher bandwidth and smart internet routing to ensure we provide the speeds we promise. Additionally, Occom offers flexible, affordable plans and a selection of hand-picked modems from the world’s best brands. Our customer service team is ready to help with configuration if you wish to bring your own modem. We take pride in our fantastic customer reviews and strive to provide services and support that meet the highest standards.
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